Terms &
Conditions
Terms and Conditions apply to accessing and using the iPaymu.com website and/or services.
The following Terms and Conditions apply to accessing and using the iPaymu.com website and/or services. By accessing any page of the website and/or using iPaymu.com services, you understand and agree to be bound by the applicable terms and conditions. If you do not agree to the terms and conditions, please do not access the website and/or use iPaymu.com services.
These terms and conditions are:
- iPaymu delivers notifications to you as a User, both personal User and Merchant, via e-mail general notifications on IPAYMU.COM, or by other methods that can be sent to the address you provided to iPaymu during registration.
- iPaymu reserves the right to make changes at any time regarding information, materials, functions, and/or content contained within the IPAYMU.COM website pages with or without prior notice.
For Users
iPaymu keeps deposit account number information (11790xxxxxxxxx) confidential and only notifies it via the User's email using a secret code to be opened by the User.
For Merchants
iPaymu reserves the right to close (suspend) any merchant account found to have lent/transferred VA and other payment methods provided by iPaymu to other parties without iPaymu's knowledge.
If a Merchant is proven to have lent/transferred VA and other payment methods, iPaymu will report such actions to the authorities as these actions violate iPaymu's Terms and Conditions as well as Article 378 of the Indonesian Criminal Code (KUHP) concerning Fraud and Deception.
Merchants are required to indemnify iPaymu against anything that occurs as a result of fraud and deception.
iPaymu accepts MLM and Income Opportunity vendors provided they meet the provisions in accordance with laws and regulations in Indonesia.
It should be noted that joining MLM or any income opportunity is done at your own risk. There are many legitimate opportunities on the internet, and each should be researched carefully before deciding to join. iPaymu will not offer refunds for these or any other purchases. These matters must be handled by the vendor.
iPaymu is authorized to request, from time to time, documents that are required and/or necessary to protect iPaymu's rights.
User Document Collection
- The User guarantees that every data/information in the document is correct. If found to be false, iPaymu reserves the right to freeze the respective transactions.
- All data consequences are the full responsibility of the User.
Merchant Document Collection
- General information (name, address, email, telephone).
- Additional information (ID card of Directors/Owner, Tax ID, business license, website, bank account).
- Information regarding internet transactions through our system.
- Merchants are required to maintain the confidentiality and security of all credentials used to access iPaymu services, including but not limited to username, password, PIN, OTP, API Key, Secret Key, registered email, devices, and administrator credentials.
- Merchants are responsible for ensuring that access to the iPaymu account is only granted to authorized parties.
- Merchants are responsible for the actions and/or omissions of directors, employees, staff, administrators, agents, vendors, and/or any other party granted access by the Merchant to the iPaymu account or services.
- Merchants are required to immediately notify iPaymu upon becoming aware of or suspecting any unauthorized access, account takeover, loss of credentials, or unrecognized transactions.
- Merchants are required to implement necessary security measures, including the use of two-factor authentication (2FA) where available and/or required by iPaymu.
- An unauthorized transaction is a transaction that, based on the results of iPaymu's examination and/or investigation, is indicated to have been carried out without proper authorization or consent from the Merchant or authorized party.
- In the event of any indication of unauthorized transactions, fraud, account takeover, unauthorized access, or other suspicious activities, iPaymu reserves the right to carry out verification, investigation, suspension, freezing, transaction cancellation, access restriction, and/or other mitigation actions deemed necessary.
- iPaymu may request the Merchant to provide information, documents, transaction evidence, and other information required for investigation purposes.
- The determination of the party responsible for unauthorized transactions and/or losses incurred will be based on the results of the investigation, available evidence, service terms, and applicable legal provisions.
- Ensuring the business does not violate Indonesian law.
- Ensuring the business is not fictitious.
- The business does not deviate from the initial agreement during verification.
- iPaymu reserves the right to hold funds if there is a transaction dispute for investigation.
- iPaymu reserves the right to request the Merchant to provide compensation for losses without an investigation process first if necessary.
User Prohibitions
- Users are prohibited from making changes to terms/restrictions in the agreement.
- Any form of harassment (email, chat, abusive language) is strictly prohibited.
Merchant Prohibitions
- Distribution of photos/content that is defamatory, abusive, or violates the law is prohibited.
- Self-transactions to obtain VA/QRCode are prohibited.
- Prohibited for illegal or unauthorized Trading/Forex businesses.
- Hacking or modifying security functions will result in account closure and criminal prosecution.
All content on the IPAYMU.COM website (text, graphics, code) is copyrighted by iPaymu. The iPaymu trademark has been registered since August 22, 2011, in the name of Riyeke Ustadiyanto.
Violations of Intellectual Property Rights (IPR) will be prosecuted both civilly and criminally according to applicable Indonesian law.
iPaymu does not guarantee the perfection of website materials/functions and disclaims responsibility for information errors. iPaymu also does not guarantee the performance of integrated third-party services.
To the extent permitted by applicable law, iPaymu is not responsible for losses arising from the actions or omissions of Merchants, Users, administrators, employees, agents, vendors, parties granted access by the Merchant, and/or third parties beyond iPaymu's reasonable control, including account misuse, use of credentials by unauthorized parties, misconfigurations, security breaches originating from the Merchant's side, and/or use of services that does not comply with the Terms and Conditions.
This limitation of liability provision does not waive iPaymu's liability that arises under applicable law due to iPaymu's own fault or negligence.
Merchants and/or Users are required to indemnify and/or hold iPaymu harmless from any claims, demands, losses, costs, fines, liabilities, and legal fees arising from:
- violations of the Terms and Conditions;
- misuse of the iPaymu account or services;
- granting access to unauthorized parties;
- actions or omissions of the Merchant, User, employees, administrators, agents, vendors, and/or other parties under the Merchant's/User's responsibility;
- use of services for unlawful activities; and/or
- other actions by the Merchant/User that cause harm to iPaymu or third parties.
This provision does not apply to the extent that the loss is proven to have been caused by iPaymu's own fault or negligence.
For the purpose of preventing and handling fraud, unauthorized transactions, transaction disputes, security incidents, and/or suspected violations of the Terms and Conditions, iPaymu reserves the right to conduct examinations and investigations and to request information, documents, transaction evidence, technical data, and/or clarifications from the Merchant as reasonably required for such purposes.
Merchants are required to cooperate and provide the necessary information in the course of such investigation.
All official communication is conducted in writing to the email address: [email protected].
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