If the item is lost, the expedition will replace it with the following conditions:
For packages that are not insured, the expedition will pay a replacement to the merchant based on the package value stated in the AWB (Air Way Bill/Shipping Receipt) or 10 x Shipping Fee, whichever is lower,
provided that the maximum replacement value will be paid by the expedition to the Merchant is not more than Rp. 2,000,000, (two million Rupiah).
For packages that are insured, the maximum reimbursement is the value of the package stated in the AWB with a 5% deduction from the package value as determined by the insurance company.