Here are Frequently Asked Questions about Accounts and Verification of iPaymu service
What is iPaymu?
iPaymu is an online payment method that makes it more accessible for users to make transaction using internet services
What are the advantages of iPaymu compared to other similar services?
iPaymu enables you to make payments for products, shop online, withdraw money effortlessly, quickly and securely. iPaymu also has a COD service that no one else has.
Is iPaymu safe?
We are very SECURE, iPaymu uses 256 bit SSL encryption and has been verified by Thawte. However, you still have to maintain the confidentiality of your username and password and change your password regularly to prevent misuse by unauthorized parties.
Who can utilize the iPaymu products / services?
Entrepreneurs both online and offline who want their businesses to be able to receive payments by various methods
How do you register for an iPaymu account?
1. Go to: https://ipaymu.com
2. Click “Register Now”
3. Fill in your data. Name (according to ID card), email, cellphone number and password. Then click process
4. Open the inbox of the email that you registered with
5. Click the activation link, to activate your account
6. Congratulations, your iPaymu account registration has been successful
What type of data is required to register an iPaymu account?
Name (according to ID card), email, mobile number, password
What is the procedure for registering an iPaymu account, if I have a business?
Follow step 1, you will then be automatically registered as a personal account. If you verify your account, you do not need to complete the data for step 2 (business information), you will be automatically registered as a buyer.
What is the procedure for registering an iPaymu account, if I don’t have a business?
Follow the registration step as explained above. If you use iPaymu as a buyer, then when you verify your iPaymu account, you do not need to fill in your business data and business website.
What if my iPaymu account has been verified as a buyer, then I want to register as a Seller / Merchant?
You simply activate the iPaymu services that you want on the dashboard of your iPaymu account, complete the required data, then you will automatically be registered as a Merchant.
Do you have to have a business license to be able to use iPaymu services?
No. The business permit data is needed if you want to use certain products / services we require that data for the registration process
After successfully registering, do I have to verify?
You can do the verification process at the same time as you register the iPaymu services that you need.
What are the steps for verification?
1. Log in to your account (open Log In to find out how to log in)
2. Click the “Menjadi Merchant” prompt
3. Complete the required data
4. . If you want to be registered as a buyer the “Business Information” part can be left blank, but if you want to be a MERCHANT (Seller) then the “Business Information” MUST BE COMPLETED.
5. Fill in your bank account information. The name of the owner of the account name must be the same as the name of the PIC / company name used at registration.
6. Upload the verification document. If you don’t have a bank book, you can use the Internet / Mobile Banking screenshot that shows your name and account number.
7. Click “Proceed”
8. Wait a maximum of 2 × 24 hours, you will be contacted via email whether the verification process is successful, failed or there is a lack of data
9. You can contact us via email firstname.lastname@example.org or via WhatsApp at +6282147151332 to ask your verification status
FORGOT THE PASSWORD
What if I forget my iPaymu password?
1. Click “Forgot Password” on the Log In page
2. Enter the e-mail that has been registered
3. Check the inbox of the registered email
4. Click the available link
I have registered an iPaymu account, but when I logged in my data was not found. I tried to register again with the same data, the response “Your email has been used”. How do I log in?
If this happens there is a possibility that you have already registered but haven’t clicked on the confirmation link on your registered email so your account isn’t active. If after clicking the confirmation link you are still having trouble logging in, please contact us at email@example.com or via WhatsApp on the number +62 812 3998 5060
SUSPENSION OF ACCOUNT
Why is my account suspended?
If your account is detected carrying out activities that violate the iPaymu User Terms & Conditions And/or violate the rule of law in the territory of the Republic of Indonesia, then iPaymu can unilaterally freeze your account until the investigation process is complete. Please contact firstname.lastname@example.org for more information
Can I deactivate my iPaymu account?
Yes, you can.
I have deactivated my account, why can’t I use my old email to register again?
iPaymu system policy states that, usernames and e-mail cannot be used twice, even though the previous account has been closed on a security basis.